Returning Candidate?

Workday Benefits Delivery Consultant Advanced

Workday Benefits Delivery Consultant Advanced

Requisition ID 
Job Locations 
US-TX-The Woodlands
Job Family 
Core BPO Service Delivery


Alight Solutions Is Looking For A Workday Benefits Delivery Consultant Advanced


As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions within Alight Solutions.


Workday Benefits Delivery Consultant Advanced


Job Responsibilities:

  • Lead client process requirements on new implementations:

Participate in due diligence efforts
Participate in SOW reviews with client during contracting  process
Lead initial implementation requirement sessions to ensure compliance with PoV
Work with Account Leadership and the client to establish priorities and balance expectations
Lead functional testing of benefit integrations and benefit processes
Achieve sign-off from client on requirements

  • Participates in the definition and documentation of requirements with the client, third party providers, and Alight partners
  • Defines and communicates the Alight Benefits Operations security requirements to the aligned deployment partner
  • Create, facilitate review, and obtain sign-off of Workday Benefits Process Requirements Document with the client
  • Maintain and communicate scope during implementation
  • Identify Change Requests and work with aligned Project Manager to write and obtain sign-off
  • Lead and test system requirements as defined in scope
  • Copy required POV reports into client tenant
  • Effectively transition ongoing activities to the client team lead and support the team during defined stabilization period
  • Appropriately document any gaps in transition or process to the ongoing team lead to ensure an effective and complete handoff
  • Works to resolve escalated employee issues and communicate resolution to the client and internal parties
  • Serves as a subject matter expert for Workday Benefits operations for the client (both internal and external) to resolve complex issues and to lead clients through complex projects such as ACA support, open enrollment, acquisitions
  • Identifies and researches issues/system defects (with/without guidance) and formulates resolutions/recommendations by analyzing fact patterns and applying/following SOPs and best practices.
  • Helps identify and implement ideas for improving the domain specific processes and methodologies
  • Travel may be required based on client need up to 15%


You Bring Knowledge and Expertise


Required Experience:


  • 5+ years of work experience in a Business, Human Resources or Workforce Administration environment.
  • Health and Welfare benefits administration knowledge and experience is required.
  • Strong benefits subject matter expertise
  • Benefits Administration system experience (Workday preferred)
  • System implementation experience
  • Proven experience at building & fostering client relationships
  • Solid experience with client communication skills required.
  • Skilled with working in an environment with a solid understanding of client requirements and how to provide advice and counsel.
  • Skilled to work under tight deadlines managing multiple tasks.
  • Strong understanding and exposure in executing on project methodology.
  • Strong problem solving and analytical skills.
  • Proficient in Microsoft applications like Excel and Word.
  • Experience with software methodology development processes.


Preferred Experience:

  • Workday



  • Bachelor’s degree or equivalent years of industry experience.


We offer you

A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.


Our Colleague Experience

At Alight Solutions, we are reimaging how people and organizations thrive. To deliver on this purpose, we do things differently. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Every colleague shapes how Alight can become better, stronger and brighter – together. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life.


About Alight Solutions

As the leading provider of benefits administration and cloud-based HR and financial solutions, we enhance work and life through our service, technology and data. Our 22,000 colleagues across 14 global centers deliver an unrivaled consumer experience for our clients and their people. We are Alight. Reimagining how people and organizations thrive.


By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.


Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law.  Alight Solutions is committed to a diverse workforce and is an affirmative action employer.



Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units. 

Connect With Us!

Not ready to apply? Join our Talent Community to stay informed about Alight opportunities.