Returning Candidate?

Health and Welfare Systems Analyst - TBA Implementation

Health and Welfare Systems Analyst - TBA Implementation

Requisition ID 
Job Locations 
Job Family 
Product Configuration and Implementation


Alight Solutions Is Looking For A Health and Welfare Systems Analyst (TBA Implementation)



The Systems Analyst (SA) is responsible for configuring our TBA (Total Benefits Administration) system in compliance with the specific client requirements for a new service or a change to existing service.  The SA is responsible for documenting and escalating unique variances to our standards and assisting with solutions to meet the client needs.  The SA delivers clear analysis, test plans, and standard operating procedures which accurately reflect the technical capacities of the system and address the requirements of the client. The SA is also responsible for coordinating and coaching other team members (i.e., Setup Configuration Specialists) on system configuration and test execution of the technology platform.


Responsibility Areas

  • Understand a client’s business and functional requirements for their benefits plan and translate those requirements into system specifications.
  • Work with the Lead Systems Analysts and the Benefits Service Manager to clarify requirements.
  • Design, update, and deliver unit, integration, regression, and acceptance test plans based on configuration completed in the system.
  • Review analysis and test plan documentation created by others and evaluate the results of test execution.
  • Execute system configuration according to analysis and technical requirements. Execute test plans and record results.
  • Coordinate and coach Setup Configuration Specialists (SCS) on the configuration and testing of the technology platform, as well as defect management.
  • Assist with the deployment (or migration) of new system updates into the production environment.
  • Provide service specific expertise for data, foundation, and systems analysis and incorporate recommended updates to analysis based on review.
  • Coach team members on technical and proprietary tools required to configure, test, debug, monitor, and report on system specifications.
  • Coordinate the work of aligned team members, monitor task completion, and communicate team schedule and status.
  • Support production environment (defects and trends) and execute workflow and defect management.
  • Create and maintain standard operating procedures.


Posting Qualifications


Formal Education & Certification

  • Bachelor’s degree (with preferred concentrations in Math, Actuarial Science, Finance, Computer Science, Economics, MIS) or equivalent work experience.
  • 2--5 years related work experience



Knowledge & Experience:

  • Knowledge of system capabilities and functionality.
  • Experience with project-based work structures, project lifecycle models, etc.
  • Experience in the development and implementation of software solutions.
  • Experience as Setup Configuration Specialist or equivalent work experience.
  • Experience with benefits administration preferably in the Health and Welfare arena.
  • Ability to communicate ideas in both technical and user-friendly language.
  • Ability to conduct research into application development issues and products.
  • Knowledge of applicable data privacy practices and laws.
  • Ability to translate client requirements and/or legislation into system specifications and test plan


Technical Skills

  • Understanding of different file formats and structures as well as understanding of data models
  • Understanding of Health and Welfare benefit plans and regulations.
  • Relational database experience, preferably SQL Server
  • Familiarity with Microsoft Office, TCP/IP, FTP, Ultra-Edit, PGP, HIPAA Formats


Personal Attributes

  • Strong analytical and problem solving skills
  • Strong quality assurance and accuracy focus
  • Ability to effectively prioritize and execute tasks
  • Excellent verbal and written communication skills
  • Experience working in a team-oriented, collaborative environment


Work Conditions:

  • Very little travel required
  • Because of the nature of implementation work, time commitment may vary as live dates approach
  • Occasional evening and weekend work to meet deadlines
  • Frequent computer use at workstation up to 2 hours at a time or for extended periods of time
  • Mobility within the office including movement from floor to floor



We offer you

A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.


Our Colleague Experience

At Alight Solutions, we are reimaging how people and organizations thrive. To deliver on this purpose, we do things differently. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Every colleague shapes how Alight can become better, stronger and brighter – together. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life.


About Alight Solutions

As the leading provider of benefits administration and cloud-based HR and financial solutions, we enhance work and life through our service, technology and data. Our 22,000 colleagues across 14 global centers deliver an unrivaled consumer experience for our clients and their people. We are Alight. Reimagining how people and organizations thrive.


By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.


Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law.  Alight Solutions is committed to a diverse workforce and is an affirmative action employer.


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units.  


Connect With Us!

Not ready to apply? Join our Talent Community to stay informed about Alight opportunities.