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Sr. Analytics Consultant (Lincolnshire, Orlando, The Woodlands or Virtual)

Sr. Analytics Consultant (Lincolnshire, Orlando, The Woodlands or Virtual)

Requisition ID 
Job Locations 
Job Family 
Operations and Tech Services


Alight Solutions Is Looking For A Sr. Analytics Consultant


As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Health & Wealth Solutions business group within Alight Solutions.  As a Sr. Analytics Consultant you will report directly to the Director, Health & Wealth Solutions, Operations and Analytics.


Your Impact As A Sr. Analytics Consultant

The Sr. Analytics Consultant at Alight Solutions is responsible for supporting the business with data driven decision making through the design, tracking, interpretation, and analysis of operational metrics. The Sr. Analytics Consultant partners with business leaders to identify metrics, reporting and analytic needs, and process improvement opportunities. This role works with the business and operates at multiple organizational levels to help influence, drive, and deliver business intelligence solutions.


  • Responsible for creating, maintaining, and reporting of contractual and operational metrics.
  • Provides consulting and support to senior management or executive leaders. Clearly articulates recommendations in a business friendly format.
  • Develops, trains, coaches, and evaluates team members.
  • Establishes operational objectives and action plans and delegates assignments to team members.
  • Facilitates prioritization of metric reporting and analytic development efforts based on input from business leadership.
  • Manages business intelligence development projects and provides data analysis in support of key business initiatives and continuous improvement projects.
  • Work with SMEs in the business to gather requirements for new data and analytics projects.
  • Coordinates, with Benefits IT, the transition from manual reporting solutions to IT-based reporting solutions.
  • Coordinates, with India Metrics & Reporting colleagues, development of manual reporting solutions.
  • Assist with the development and implementation of best practice reporting standards.
  • Interactions frequently involve special skills, requiring the ability to change the thinking of or gain acceptance from others without damage to the relationship.
  • Identifies current process, system, and tooling deficiencies and works to strategically solve the issues.
  • Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.


You Bring Knowledge and Expertise


 Required Experience

  • Knowledge of current trends and techniques of data visualization, data management, reporting and quality.
  • Strong analytical and operational process skills
  • Advanced Excel knowledge


Preferred Experience

  • Background, experience, and knowledge in Customer Service data and analytics
  • Basic Benefits/HR Delivery knowledge
  • PMP certification or strong project management skills
  • Six Sigma certification desired
  • Knowledge of Tableau and Cognos reporting tools.
  • Visual Basic and/or SQL Programming experience


Personal Attributes:   


  • Effectively works with all locations, practices, and cross-functional team members.
  • Establish and maintain effective working relationships with others.
  • Proven ability to coach and mentors team members on applying quality and business intelligence concepts to drive change
  • Communicates effectively both orally and in writing with peers and stakeholders and able to execute on detailed project plans.


Business Acumen

  • Able to quickly assess business situations and adjust plans as appropriate.
  • Understands how to balance demonstrating urgency and ensuring we are focused on most critical strategic
  • Experience partnering as part of a leadership team in aligning quality approaches with organizational goals.
  • Responsible for appropriate levels of quality on owned deliverables(s)
  • Works in a fast paced environment balancing multiple deliverables at once.


Work Conditions

  • Occasional evening and weekend work to meet deadlines.
  • Frequent computer use at workstation for extended periods of time.
  • Participation in training sessions, presentations, and meetings.



  • Bachelors or equivalent experience

We offer you

A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.


Our Colleague Experience

At Alight Solutions, we are reimaging how people and organizations thrive. To deliver on this purpose, we do things differently. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Every colleague shapes how Alight can become better, stronger and brighter – together. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life.


About Alight Solutions

As the leading provider of benefits administration and cloud-based HR and financial solutions, we enhance work and life through our service, technology and data. Our 22,000 colleagues across 14 global centers deliver an unrivaled consumer experience for our clients and their people. We are Alight. Reimagining how people and organizations thrive.


By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.


Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law.  Alight Solutions is committed to a diverse workforce and is an affirmative action employer.


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units.  



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