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Director, Communications

Director, Communications

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Alight Solutions Is Looking For A Director, Communications. 


As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Communications business group within Alight Solutions in Lincolnshire, IL.  As a Director, Communications, you will report directly to the Executive Vice President, Communications.


At Alight, we believe communications are central to who we are and how we build and reinforce our culture every day. We are a 25-years new company that relaunched in June 2017. Since that time, we’ve fostered a culture of openness, honesty, and humanity through our communications, and work every day to strengthen our global community. We take our values seriously and live them every day, in all that we do: people matter, excellence every day, think forward, act now and be real.


We have a rare opportunity for a director of communications, who will be responsible for supporting key business lines and functional leaders with strategic communication planning and execution. Additionally, all team members contribute to the company portal development and content strategy and support, as well as any number of ongoing programs and campaigns. This role will also help and/or lead crisis management and project or initiative-based communication strategies, working with business leaders and other communication team members.


We are looking for an active, engaged team member with an entrepreneurial spirit and a passion for excellence to complement our team.


Your Impact As A Director, Communications


Job Responsibilities:

  • Design and execute the overall communication strategy for aligned business segment(s) or function(s) that considers all audiences and levels in the organization and is consistent with Alight’s communication strategy and practices and support the company’s values and goals. 
  • Cultivate trusted partnerships with senior executives to help influence communication style and effectiveness and generate results for the business.
  • Ensure the planning, development, and execution of executive communications are consistent with Alight’s brand standards and communication strategy.
  • Measure effectiveness of communication activities and use feedback to improve future efforts.
  • Work as a business partner with senior executives to support key initiatives. Responsibilities include identifying communication objectives, brainstorming creative solutions, and developing and executing communications plans using multiple communication channels. 
  • Represent aligned internal clients to ensure consistency and coordination with communications across Alight.
  • Contribute to the development and ongoing content of Spotlight, Alight’s company portal that drives the majority of all colleague communications.
  • Build understanding of external client needs and interests and reflect in internal messaging on a regular basis. May also be responsible for some direct client messaging on certain topics.
  • Collaborate closely with communicators across the team to align timing and intent of messages.
  • Use a wide range of communication deliverables—including face-to-face, video, voice, online, social media—to engage and inform all levels of colleagues globally.
  • Contribute to the overall planning and execution of global executive leadership events.
  • Supervise other communication consultants and managers on a project basis.  

You Bring Knowledge and Expertise

  • 8-10 years communication experience with an emphasis on internal or corporate communications
  • Outstanding interpersonal skills and ability to influence others
  • Proven track record of advising and partnering with senior executives on strategic issues
  • Experience in developing multi-channel internal and external communications programs
  • Ability and willingness to perform both strategic and tactical elements of the role
  • Creative thinker, with a desire and ability to seek opportunities for continuous improvement
  • Willingness to try new things, take some risks, and adapt to emerging trends
  • Exceptional writing and editing skills with proven expertise in using different styles to reflect the nature of the stakeholder, audience and message
  • Strong project management skills with the ability to execute programs with speed, accuracy and efficiency
  • An uncompromising commitment to quality and detail
  • Self-motivated, self-starter with a strong desire to work entrepreneurially
  • Team oriented with a strong sense of commitment to colleagues and internal clients
  • Experience supervising other communication professionals
  • Flexibility to travel occasionally and work outside of standard office hours as needed





  • Bachelor’s degree in a related discipline; graduate degree a plus (e.g., Communication, Journalism, English, Business).


We offer you


A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.


Our Colleague Experience


At Alight Solutions, we are reimaging how people and organizations thrive. To deliver on this purpose, we do things differently. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Every colleague shapes how Alight can become better, stronger and brighter – together. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life.


About Alight Solutions


As the leading provider of benefits administration and cloud-based HR and financial solutions, we enhance work and life through our service, technology and data. Our 22,000 colleagues across 14 global centers deliver an unrivaled consumer experience for our clients and their people. We are Alight. Reimagining how people and organizations thrive.


By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.


Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law.  Alight Solutions is committed to a diverse workforce and is an affirmative action employer.


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units.  

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