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Tax Filing Implementation Lead Analyst

Tax Filing Implementation Lead Analyst

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Core BPO Service Delivery


Alight Solutions Is Looking For A Tax Filing Implementation Lead Analyst


As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Tax Filing Shared Services business group within Alight.

Tax Filing Implementation Lead Analyst

Job Responsibilities:

  • Project manage and execute project plan for implementation of new client to Tax Filing Shared Services including:
  • Providing updates of Project plan to Management
  • Providing updates to project plan to distribute to payroll implementation team or overall Implementation Manager
  • Coordination of EFT set up for deposits and execution of Power of Attorney documents
  • Serve as a liaison between BAU Managers and Leads and Client and Payroll teams for implementations, mergers/acquisitions and special projects
  • Participate in business requirements meetings with Client and Payroll teams and provide requirements documentation
  • Document Client processes as they vary from standard Tax Filing processes for all new client implementations
  • Project manage and execute plans for merger and acquisitions for actions pertaining to Tax Filing Shared Services
  • Assist with and provide process design as appropriate for new clients or new payroll or tax platforms
  • Provide review for data entry as required for implementations
  • Coordinate and participate in testing of interfaces and tax filing processes including:
  • Oversight and participation in updating test scripts
  • Participate in UAT meetings
  • Report and work to resolve testing defects
  • Serve as tester for Master Tax release and interface updates 
  • Monitor “Applied for” statuses to minimize at go live
  • Support and provide research on compliance and regulatory issues and escalate when needed
  • Develop project plans specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans and allotment of resources for each phase of the project
  • Prioritize work activity for group or client(s) based on risk and capacity assessments
  • Interact with other Leads/Managers to improve methodology and reporting
  • Periodically provide "hands on" support to get mission accomplished (data entry, system configuration, etc)


You Bring Knowledge and Expertise


Required Experience:

  • High level knowledge of payroll tax and tax filing processes
  • Knowledge of Agency requirements for Payroll tax filing deposits and returns
  • Experience managing projects on small scale
  • Ability to execute and follow through on multi-phase projects
  • Strong experience in the use of project management tools and techniques to execute projects from conception to delivery
  • Ability to multitask and prioritize without supervision while dealing with demanding deadlines and multiple client teams
  • Strong overall technical proficiency including MS Office Suite 
  • Microsoft Excel knowledge and experience
  • Experience with client-facing issues
  • Good written and verbal skills for creation of documents as well as communications with the clients.
  • Proven ability to provide team leadership that drives results while creating an environment of open and timely communication.


Preferred Experience:

  • Master Tax
  • Implementation experience 
  • Microsoft Visio



  • Bachelor’s degree or equivalent years of industry experience.

We offer you

A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.


Our Colleague Experience

At Alight Solutions, we are reimaging how people and organizations thrive. To deliver on this purpose, we do things differently. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Every colleague shapes how Alight can become better, stronger and brighter – together. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life.


About Alight Solutions

As the leading provider of benefits administration and cloud-based HR and financial solutions, we enhance work and life through our service, technology and data. Our 22,000 colleagues across 14 global centers deliver an unrivaled consumer experience for our clients and their people. We are Alight. Reimagining how people and organizations thrive.


By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.


Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law.  Alight Solutions is committed to a diverse workforce and is an affirmative action employer.



Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units. 


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