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Alight Campus - Business Delivery Specialist

Alight Campus - Business Delivery Specialist

Requisition ID 
2017-15832
Job Locations 
US-NC-Charlotte
Job Family 
Benefits Service Delivery

Responsibilities

Alight Solutions Is Looking For A Business Delivery Specialist

 

As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Human Resource and Financial Solution group within Alight Solutions.

This role falls under Alight’s Early Career Development Program, known as Ignite.

Your Impact As A Business Delivery Specialist

 

Business Delivery Specialists engage with clients, other internal team members and vendors to execute on activities to serve our clients and their employees. Business Delivery Specialists focus on daily operational processes required to deliver services to our client(s), while tracking and improving upon our operational metrics. This may include engaging in client projects, supporting project requirements development, testing and deployment of new functionality. Each Business Delivery Specialist will be aligned to a specific team or teams within Alight Solutions that administers human resources, payroll and/or other business functions for a client. Business Delivery Specialists have a unique opportunity early in their careers to interact with our clients’ employees. This experience allows for the opportunity to build a strong line of sight to the end user experience. Additional opportunities may include skill development in system testing, project management, vendor management, and client communications.

 

Job Responsibilities:

  • Collaborates with the client to resolve issues or requests they may have
  • Completes daily responsibilities working with third-party providers, other Alight colleagues, and client contacts to ensure seamless process delivery for our clients’ employees
  • Manages ongoing client work by utilizing standard project management principles
  • Supports service level agreements and adherence to performance metrics by ensuring timely and quality delivery of work
  • Supports quality assurance efforts of ongoing processes
  • Properly researches and documents system defects
  • Provides creative solutions to continuously improve and optimize client delivery
  • Manages own work and communicates status to team



You Bring Knowledge and Expertise

 

  •  Previous internship(s) experience preferred
  • Ability to learn and apply new skills
  • Strong attention to detail and execution
  • Strong written and verbal communication skills
  • Strong analytical and problem solving skills
  • Ability to work independently with minimum supervision
  • Ability to work under tight deadlines managing multiple tasks
  • MS Office-working knowledge of MS Excel, Word, and PowerPoint
  • Ability to navigate and learn multiple systems
  • Ability to problem solve and drive to root cause 
  • Education:
  •  
  • Bachelor’s degree Applicants for this role, which is part of the Alight’s Early Career Development Program - Ignite, must graduate between December 2017 – June 2018 and have a GPA of 3.0 or above.

 

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Alight’s Early Career Development Program

Alight’s Early Career Development Program

Alight’s Early Career Development Program – Ignite, is committed to building a diverse group of future leaders within our organization.  We’re focused on creating a great place for new college graduates to thrive and offer an accelerated training program designed to build both leadership and technical skills. 

Our program offers an opportunity to leverage the power of your degree into real career momentum. We offer instructor-led, web-based, on-the-job training, mentor support and extensive networking with our development platform to help you achieve success. 

Development Platform: 

  • Build business networks and partnerships, globally 
  • Develop overall business concepts and acumen, to drive client engagement and business outcomes 
  • Grow core impact skills and competences, to enhance your career growth

 

Helping you to succeed is our top priority. People Matter.

We offer you

A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

 

Our Colleague Experience

At Alight Solutions, we are reimaging how people and organizations thrive. To deliver on this purpose, we do things differently. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Every colleague shapes how Alight can become better, stronger and brighter – together. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life.

About Alight Solutions

As the leading provider of benefits administration and cloud-based HR and financial solutions, we enhance work and life through our service, technology and data. Our 22,000 colleagues across 14 global centers deliver an unrivaled consumer experience for our clients and their people. We are Alight. Reimagining how people and organizations thrive.

 

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

 

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law.  Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

 

DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units.  

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