Returning Candidate?

Lead Systems Analyst - Health and Welfare

Lead Systems Analyst - Health and Welfare

Requisition ID 
Job Locations 
Job Family 
Account Management


Alight Solutions Is Looking For Lead Systems Analysts - Health and Welfare


As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our HWS (Health and Wealth Solutions) business group within Alight Solutions.  This posting is aligned to the Health and Wealth Services (HWS)  group for open needs within the ongoing or implementation teams. This role is open to candidates located in Atlanta, Bridgewater, Lincolnshire, Newport Beach, Norwalk, Orlando, Toronto or The Woodlands. 


Your Impact As A Lead Systems Analyst


The Lead System Analyst (LSA) has overall accountability for the construction (system analysis, configuration, and quality) of Alight Solutions' proprietary benefits system for a single service/product line-Health Management (HM). The LSA has deep technical knowledge and is responsible for creating high-level analysis; coaching service aligned analysts; and approving all analysis, system configuration, technical documentation, and testing. An LSA can be aligned to one or many clients. The LSA is also responsible for coordinating production reviews, signing off on the stability of all newly released projects into production, and completing a transition to operations for ongoing support.

Job Responsibilities:


Systems/Technical Development

  • Work with clients to discuss technical requirements, set expectations, and manage involvement inanalysis activities.
  • Meet with decision makers, systems owners and end users to define business requirements and systems goals, and identify and resolve business systems issues.
  • Develop and execute integrated systems and testing strategy for aligned service.
  • Review client requirements, perform gap and/or impact analysis, and delegate as appropriate, data, foundation, and systems analysis in preparation for service-specific cloning and configuration with a focus on high-level and complex analysis.
  • Review and approve analysis, test plans, and standard operating procedures.
  • Provide service and systems expertise, build client-specific technical knowledge, perform impact and root cause analysis on defects and identify high-level and complex system solutions. 
  • Manage the delivery of the client acceptance testing process and identify client acceptance test scenarios.
  • Assist in the planning, design, development of new applications and enhancements to existing applications.
  • Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.


Operational Management

  • Maintain and execute service-specific iteration plans for construction tasks (including all batch tasks).
  • Coach service-aligned analysts on quality and client-specific aspect
  • Ensure smooth transition to production, review standard operating procedures, and provide training on newly released functionality.
  • Manage the overall iterative deployment process.
  • Review, inspect, and complete scope/pricing analysis and assess priority of change order requests as applicable.


You Bring Knowledge and Expertise


Knowledge and Experience:

  • 5-7 years of relevant work experience required (1-2 recent years at Alight Solutions (formerly Aon) in a Systems Analyst or similar role preferred).
  • Strong people and project management skills.
  • Ability to coach and coordinate the work of others when balancing multiple tasks.
  • Knowledge of system capabilities and functionality. (TBA knowledge preferred)
  • Experience with project-based work structures, project lifecycle models, etc.
  • Experience in the development and implementation of software solutions.
  • Experience with benefits administration in Health Management (HM).
  • Demonstrated competence with basic event flow configuration and testing.
  • Ability to communicate ideas in both technical and user-friendly language.
  • Ability to conduct research into application development issues and products.
  • Able to prioritize and execute tasks in time-sensitive situations.
  • Experience working in a team-oriented, collaborative environment.
  • Knowledge of applicable data privacy practices and laws.
  • Ability to translate client requirements and/or legislation into system specifications and test plans.



  • Bachelor's degree (with preferred concentrations in Math, Actuarial Science, Finance, ComputerScience, Economics, MIS) or equivalent work experience.



We offer you

A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.


Our Colleague Experience

At Alight Solutions, we are reimaging how people and organizations thrive. To deliver on this purpose, we do things differently. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Every colleague shapes how Alight can become better, stronger and brighter – together. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life.


About Alight Solutions

As the leading provider of benefits administration and cloud-based HR and financial solutions, we enhance work and life through our service, technology and data. Our 22,000 colleagues across 14 global centers deliver an unrivaled consumer experience for our clients and their people. We are Alight. Reimagining how people and organizations thrive.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law.  Alight Solutions is committed to a diverse workforce and is an affirmative action employer.


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units.  

Connect With Us!

Not ready to apply? Join our Talent Community to stay informed about Alight opportunities.